Due to COVID-19 Return and Exchange Policy is Suspended

Return And Exchange Policy

We address every concern individually to the best of our ability. You are eligible to obtain a full refund or exchange on the items you are not happy with purchasing (conditions applied).

Products may be returned within 3 days of the original purchase date for exchange and alteration.

Drop us information and reason for exchange, our customer service representative will get back to you to guide you through the further process. Contact us on Whatsapp +971561922122 or email customercare@ftrend.ae

Kindly ensure that all product returns should be addressed back in the original packaging that we provided upon the delivery.

Please note that damaged items won’t be accepted.

Our delivery team will contact you for the returns.

Return Summary

All items can be returned within 3 days from the original date of purchase.

Amount will be refunded to you cash in hand or through bank transfer.

All returns should be in original packaging and customized item won’t be refunded.